Our Holiday Lodges are graded into three categories. All lodges are three bedroom.
Silver Lodges:
Good well maintained comfortable three bedroom lodges each with a balcony. The lodge has a fitted kitchen and modern appliances. One double room with en suite shower room, and two twin rooms.
Gold Lodges:
2-storey Lodges with sea views and balconies on both levels. Upstairs: master bedroom suite has second bathroom which includes bath and separate shower cubicle. Also landing study area. Downsatirs: two twin bedrooms. We have some lodges with a double bed in the 3rd bedroom as well as the master.
Redwing Lodge:
as Silver but smaller. Double room en suite has sink & toilet. 3rd bedroom has bunk beds.

2008 Special Offers

25% Discount
When booking your holiday if there are only two of you, or two plus a baby, you will get a 25% discount on holidays that are completed by 17 July 2008 or start after 29 August 2008. This offer excludes Easter, Spring Bank, October half term and Christmas and New Year.

Two Week Holiday
Book two consecutive weeks at the same time in the same lodge and you will receive a discount of £50 on the second week.

TERMS AND CONDITIONS OF YOUR HOLIDAY BOOKING

FAIR TRADING TERMS

Please read this carefully. When you book your holiday with us you are entering into a contract which binds you and us in various ways. You'll see we have clearly set out the booking conditions with a list of responsibilities and commitments we and you have towards each other.

Terms
All terms are per week for the Holiday Lodge as equipped and described. The usual time of take-over is 4pm (subject to unavoidable delays).
‡ You must leave your Holiday Lodge by the time stated on your hire invoice (usually 10am).
‡ You are obliged to leave everything in a clean and tidy condition.
‡ You are responsible for any damage done or loss sustained during your stay.

Prices include VAT at 17.5% (where applicable) and are subject to change if the rate or application of VAT changes. In the event of a change in the rate of VAT during the course of the year your holiday will be invoiced at the new amount of VAT unless you have already taken your holiday or paid the balance in full, prior to the date of change. Our Hire Invoice and Booking Acceptance is not a VAT invoice.

Booking Confirmation
The submission of the completed booking form (or telephone agreement) shall constitute an offer by the client and a contract shall come into existence if and when Trewince Manor accepts the booking in writing, and it is then not normally transferable. Once a booking has been confirmed by us to you, should you require us to amend your booking or to re-invoice you for any reason (including for example accidental loss of the original invoice) then a fee of £15.00 will be charged for any re-invoicing. The contract shall be deemed to have been made at Trewince Manor offices at Portscatho, Cornwall, TR2 5ET.

Changes by You
Once a booking has been confirmed by us to you, should you require us to amend it or to re-invoice you for any reason (including for example accidental loss of the original invoice) then a fee of £15.00 will be charged. Up to 4 weeks before the holiday start date you may change your Holiday Lodge to another one within the same park as your original booking, subject to availability, and payment of the above fee and charges. You may transfer your booking to someone else/another party (introduced by you) at any time providing you pay the administration fee of £15.00.

Number in your party
It is a condition of your booking that the total number in your party shall not exceed the capacity of the Holiday Lodge as advertised.

Booking Monies
When you book you must pay the applicable deposit and booking fee shown in this brochure. For bookings from overseas we require 50% of the hire charge as Initial Payment.

Your Balance of Hire Money is due and payable six weeks before commencement of your holiday. We do not send another reminder after the invoice has been sent. We reserve the right to cancel your holiday and retain the deposit paid, if full settlement of the invoice has not been made within this time. For bookings made within six weeks of your holiday start date you pay the full monies when you make your booking.

We reserve the right to pass on to you any bank charges and other costs we incur if payment is made in a foreign currency, by Euro cheque exceeding £700, or by any other method not normally accepted by us or if we have to re-present a cheque or process late payments.

Cancellation by You
Telephone us immediately if you have to cancel your holiday. Then on the same day send us by first class mail your written confirmation of cancellation together with your hire invoice. Your cancellation is effective from the date we receive your written notification. Your cancellation will be acknowledged by us in writing. We will then endeavour to re-let for you.

If we are successful in re-letting all of your holiday you will only forfeit your booking deposit. If we are only successful in re-letting part of your holiday or only manage to re-let the whole of your holiday at a lower price than that originally paid by you and the value of the re-let is less than your outstanding balance of hire you will also be held responsible for the difference. If we cannot re-let, then you will be held responsible for the prompt payment of the full cost of the holiday. All or part of your liabilities as stated above may be covered if you have subscribed to our Cancellation Insurance and your reason for cancellation is one of those covered.

Minors
We cannot accept bookings from anyone under 18 years of age.

Linen, Towels, Soap and Keys
Bed linen is provided (this may be duvets or quilts). Towels, soap and other bathroom requisites are not normally provided. You may be asked for a key deposit.

Availability
Your booking is accepted on the understanding that your confirmed Holiday Lodge will be available for your use on the agreed date. Very occasionally, "force majeure" does not make this possible. Where "force majeure" (as defined in clause below) arises, we have the right to cancel your booking. In this event, we will endeavour to offer you an alternative Holiday Lodge, if available. If we cannot do so or if you do not wish to accept the alternative we offer, we will refund all monies you have paid to us in full. Where any cancellation or change results from "force majeure" as defined in clause below, our liabilities are limited to offering you an alternative Holiday Lodge (where available) or full refund as set out above. We regret we cannot pay any compensation or meet any expenses or costs you may incur as a result of any such cancellation or change. The owners reserve the right to alter or withdraw amenities or facilities or the whole or any part of any programme of activities which have either been advertised or previously available without prior notice.
The owner has the right to refuse to hand over accommodation to any person(s) who, in the opinion of the owner is not suitable to take charge of it. In such cases, all hire charges paid will be refunded in full and the Contract shall be discharged.
If, in the opinion of owner, any person(s) is not suitable to continue the holiday because of unreasonable behaviour, damage to property or annoyance to other holiday makers the Contract may be discharged. In this event the hirer shall remain liable to pay the hire price and no refund shall be due. The hirer shall also be liable for any damage caused in the Holiday Lodge. The owner has the right to enter any accommodation (without prior notice if this is not practical or possible) if special circumstances or emergencies arise.

Group/Party Bookings
The organiser or leader of a group or party booking is responsible for completing the party details on the booking form. Should you arrive at your holiday park with such a group without notifying us of the required details, the owner(s) have the right to refuse to hand over the accommodation to you. You may be asked to pay a Security Deposit at time of takeover.

All-Male or All-Female party bookings
The Holiday Park caters primarily for family holidays. All-male or all-female parties are at our discretion. You may be asked to pay a Security Deposit at time of takeover.

Wheelchair/Disabled Persons
If you have a person in your party with any special requirements, please tell us at the time of booking, and state it on your booking form, as only certain Holiday Lodges are suitable.

Force Majeure
We regret we cannot accept responsibility or pay any compensation where the performance or prompt performance of our contract with you is prevented or affected by reason of circumstances which amount to "force majeure".

Circumstances amounting to "force majeure" include any event which the owner(s) could not, even with all due care, foresee or avoid. Such circumstances include the destruction or damage of your Holiday Lodge (which cannot reasonably be remedied to a satisfactory standard before the start of your holiday) through fire, flood, explosion, storm or other weather damage, break-in, criminal damage or any similar event. Such circumstances also include riots or civil strife, industrial action, natural or nuclear disaster, fire, adverse weather conditions, war or threat of war, actual or threatened terrorist activity and all similar situations beyond our control.

Pets
Pets at our discretion, and there will be extra charges.

Your Vehicles
Your vehicles and their accessories and contents are left entirely at your risk. The owner(s) will not be responsible for any loss or damage from or to any vehicle from any cause whatsoever other than, in the case of the owner(s), the negligence of him/herself or his/her employee or agents or, in our case negligence of ourselves or our employees or agents. Parking is restricted to 1 vehicle per unit; overflow car parks are to be used thereafter.

Any Shortcomings
You must notify any shortcomings with your Holiday Lodge to the Park representative or owner(s) immediately so that remedial action, if appropriate, can be taken. The owners(s) cannot accept any liability in relation to any shortcomings or claim of whatever nature if you fail to notify the owner(s) of any complaint during holiday and write to us within 28 days of the end of your holiday.

Serious accidents
Neither we nor our employees or agents accept liability for any personal injury loss or damage which may be sustained by your party or their quest or their property during the period they or any of them are at Trewince Manor except where it arises from the negligence or wilful default of us, our employees or agents

Errors
While every care is taken to ensure that the details shown in the brochure are correct, Trewince Manor cannot accept responsibility for errors contained therein or the results thereof.

CANCELLATION INSURANCE
Once a deposit has been paid and a booking confirmed, a contract exists and you will be liable for the whole of the hire charge, even if you are prevented from taking your holiday. Therefore we have arranged a cancellation insurance to protect you. Cancellation insurance relieves you as the person making the booking, of the responsibility for payment of your balance of hire if you are forced to cancel or curtail your holiday. Terms and conditions will be forwarded to you when the insurance is issued, and may include the following:
‡ Death or disablement (by accidental bodily injury or sickness)
— of you or any member of your party (detailed by you on the booking form at the time of the booking);
— of any close relative (husband, wife, father, mother, father in law, mother in law, brother, sister, child or dependant of person in which name the booking is made).
‡ Pregnancy (including child birth) or compulsory quarantine of you or any member of your party.
‡ Jury or witness service (in a court of law).
‡ Notification of redundancy (qualifying for payment under the Redundancy Payments Act 1965)
‡ Travel being prevented by Government restriction following an epidemic.
‡ Unforeseen occupational posting in your present employment.
‡ Hijack of you or any member of your party.
‡ Fire, storm, flood, subsidence, or malicious damage rendering your home uninhabitable
‡ Police requiring your presence following theft at your home or place of business.

Providing these circumstances have arisen since you made your booking and you can supply supporting documentary evidence, then you will no longer be liable for the balance of hire monies due on your booking. To qualify you must notify in writing immediately the circumstances arise. Our acknowledgement in writing will be evidence of our having received your notification. (We regret that insurance cover is not available to those over 65.)

BOOKING DEPOSIT COVER
The decision of Trewince Manor on all claims will be final.

INITIAL PAYMENTS WHEN YOU BOOK

The initial payment when you book your holiday should be:

* £150 per week deposit
* Your insurance premium of £30 per lodge per week or part-week
* Your booking fee of £15 per booking.
These prices are per Holiday Lodge and not per person.

BOOKING FORM
Trewince Manor Holiday Resort
Portscatho, near Truro, Cornwall TR2 5ET

Either book online at www.trewince.co.uk or complete and send this form with your deposit to Trewince Manor.

MEMBERS OF YOUR PARTY. Please list all members of your party and ages of children under 16.

Trewince Manor Holiday Resort, Portscatho, Truro, Cornwall, TR2 5ET
T: 01872 580 289 F: 01872 580 694
E: enquiries@trewince.co.uk W: www.trewince.co.uk

Registration Number: 5854217 VAT Registration Number: 908 6663 93